Description
A 19 kilogram bottle is ideal for the mid-range user (heating, cooking, braais etc)
Exchange cylinders are supplied when you have an empty cylinder to exchange for a full gas cylinder
Please ensure you order the same size cylinder as you have as an empty (please check the customer support page for FAQs or contact us if you are unsure what size cylinder to order)
Please also note that we are unable to accept just any cylinder as an exchange cylinder
Returning customers:
Don’t Panic
We have got your back
We will ALWAYS accept any cylinder that was previously supplied by us for exchange
New customers:
We can only accept ‘exchangeable’ cylinders for exchange
If you have an Oryx, an Easigas, a Total, a Handigas, Afrox etc cylinder we can definitely accept your cylinder
Please note as we work in a variety of different geographical areas with different suppliers the list of cylinder we can accept in exchange is in fact greater than the illustrative list above
If you have any doubts please feel free to contact us and we will happily advise and assist you in this regard
Any cylinder we supply will ALWAYS be accepted by us as an exchangeable cylinder on any future order made by you
We deliver the full cylinder to you and take your empty away
Delivery Times
Please note that the delivery times below are the indicative expected delivery times, please refer to out terms and conditions for service guarantees.
We always deliver gas as quickly as possible and your gas should therefore arrive within the below delivery windows.
We do not offer an after hours delivery service.
We cannot guarantee specific delivery times.
Estimated arrival times can be communicated to you as soon as we are able to make accurate predictions.
We deliver during ‘normal’ office hours and usually complete deliveries by 5pm. If there are delays or during peak demand periods we may deliver later than 5pm.
In the event of a delay or later than expected delivery situation, we will communicate with you as soon as we are aware of the situation.
We do not deliver on public holidays.
Weekend deliveries (AVAILABLE IN GAUTENG ONLY) are only guaranteed when a RAPID DELIVERY order has been placed.
If you need further information please feel free to contact us for assistance.
Gauteng
Day Order Placed |
Order Placement Time |
Rapid Delivery |
Standard Delivery |
Expect Delivery
|
SATURDAY |
After 12pm |
Y |
– |
By the close of business the following working day |
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SUNDAY |
After 12pm |
Y |
– |
By the close of business the following working day |
|
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MON – SUN
(excl public holidays) |
Before 12pm |
Y |
– |
Same day (depending on availability) |
MON – SUN |
After 12pm |
Y |
– |
By the close of business the following working day |
|
|
|
|
|
MON – SUN |
All standard delivery orders |
– |
Y |
By the close of business 2 working days hence |
Western Cape
Day Order Placed |
Order Placement Time |
Rapid Delivery |
Standard Delivery |
Expect Delivery
|
WEEKENDS |
Any rapid delivery order received on a weekend |
Y |
– |
By the close of business the following working day |
|
|
|
|
|
MON – SUN |
– |
– |
Y |
By the close of business 2 working days hence |
|
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|
|
MON – FRI
(excl public holidays) |
Before 8am |
Y |
– |
Same day (depending on availability) |
MON – FRI |
After 8am |
Y |
– |
By close of business the next working day |
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